­Position: Floor Manager

Date posted: 2024-07-29

Industry: Hospitality

Employment type: Full Time

Experience: 2 to 4 year

Qualification: Bachelor’s Degree holder

Salary: AED 7500 to 12000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We are looking for a Floor Manager for a Casual restaurant/Coffee Shop in Dubai. In this role you would be reporting to the Owner.

Benefits

• 7500-12000 AED (depending on experience and outcome interview)
• 500 AED Make Up Allowance
• You work 6 days a week with 1 day off per week

Role Requirements (Please only apply if you meet ALL the role requirements)

• Friendly, warm, and sunny natured
• Must have studied in Europe, South Africa or Australia
• Previous experience as Assistant Restaurant Manager or Restaurant Manager running a casual restaurant in Dubai. Must have stayed in previous roles at least 2 years.
• Must be in the UAE and free for a face to face interview and trial shifts
• Can work under pressure
• Strong multitasking skills
• Excellent computer skills
• Can do attitude

Responsibilities:

• Day to Day running of the operation
• Ensure upselling and cross selling practices are followed by the whole service team daily
• Lead pre-shift briefings, effectively communicating daily specials, promotions, and any pertinent information to the waitstaff
• Be aware about the daily sales targets, and ensure it is met by the cafe team
• Ensuring all staff comply with the company policies
• Building and putting procedures in place (SOP management)
• Training the team to follow procedures
• Maintaining safety and food quality standards
• Keeping customers happy and handling complaints
• Organizing staff schedules and track working hours
• Holding the budget for ordering staying within budget limitations
• Following expenses closely
• Engage with customers to obtain feedback on the service and food qualities
• Involve, organize, and coordinate with the wider team any private events, pop dinners or catering events
• Actively monitor and manage inventory for front-of-house retail and vendors ensuring optimal visual merchandising and stock levels
• Be a strong member in the management team and connect with other departments, support, inspire and collaborate
• Problem solving and decision-making skills

You will only be considered if you meet ALL the role requirements. Please do not send your CV unless you meet all the role requirements.